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40% of companies “unable to satisfy employees” through work-style reform, survey

  • September 5, 2017
  • , Nikkei , p. 17
  • JMH Translation

In a survey of corporations regarding work-style reform, some 40% said they “have not been able to satisfy their employees” despite the fact that they took measures to reform their corporate work style. This suggests the difficulty of work-style reform. Both companies that do not promote reform and companies whose measures have had some degree of impact, such as shortened work hours, do not get a positive response from employees.


Deloitte Tohmatsu Consulting (Chiyoda Ward, Tokyo) conducted the survey online in June and July. A total of 238 responses were received mainly from major listed corporations in Japan.


Some 21% of companies said that employees were not satisfied even though the company’s work-style reform had had an impact. Meanwhile, 23% of companies felt both that their work-style reform efforts were not getting results and that employees were dissatisfied. Only 28% of companies said they sensed both that their work-style reform was impactful and employees were satisfied.


Deloitte Tohmatsu Consulting analyzed the findings as follows: A lack of communication between top management and employees is “a factor that makes it hard for employees to feel satisfied with the fruits of work-style reform.” Due to a lack of explanation from top management, the rise in productivity through work-style reform is seen by employees simply as a way for the company to secure profits and workers do not get on board.


Shortening work hours without revising work duties increases the burden on employees. Top management should not only take initiatives that consider the position of employees but “should also communicate concern for employees’ health and lives.”


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