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MS & AD insurance offers free service to protect hospitals from cyberattacks

  • May 6, 2020
  • , Mainichi , p. 2
  • JMH Translation

The number of cyberattacks targeting hospitals with ransomware has increased globally since the spread of the new coronavirus began. As a countermeasure, MS & AD Insurance Group Holdings, a major player in the general insurance industry, has started offering a free IT security evaluation service for domestic hospitals that utilize internet-based systems. Medical institutions, which are currently busy dealing with the new coronavirus, often fall victim to attacks that involve email messages with titles such as “Important Message about Coronavirus” that are made to appear as though they were sent from government organizations.


A study conducted by an overseas subsidiary of NTT has found that cyberattacks against hospitals have skyrocketed globally since February. One of them disrupted the IT system at a hospital in Spain and another targeted a research facility in the UK that was conducting experiments for vaccine development. One of the most well-known methods of attack uses “ransomware,” which infects the targeted system through a virus in an email attachment. The attackers demand “ransom” in return for recovering the system, which, on average, takes 16.2 days and costs $84,000 (9 million yen), according to one study. The security evaluation service is offered to client corporations jointly by the MS & AD InterRisk Research and Consulting and a U.S. startup firm. For medical institutions, the service is being offered free of charge until Sept. 1.

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