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Phishing scam posing as Docomo causes ¥100 mil. damages

  • October 3, 2021
  • , The Japan News , 3:07 p.m.
  • English Press

NTT Docomo, Inc. announced Saturday that fraudulent phishing messages claiming to be from DoCoMo were sent to users’ cell phones in order to steal their PINs and surreptitiously buy gift cards.


The number of victims is about 1,200, and the total amount of damages is about ¥100 million, for which NTT Docomo said it will compensate for the full amount.


According to NTT Docomo, between Sept. 30 and Oct. 1, users received SMS messages saying: “This is Docomo Customer Service Center. We have not been able to confirm the payment of your charges. You need to check the status.”


The messages included a URL linked to a fake security application, which when installed would ask the user to enter their PIN used for subscriber verification.


Users who followed the instructions allowed gift cards and other items from Docomo’s online store to be purchased by their account without their knowledge.


On Friday, NTT Docomo received inquiries from several users, and after realizing the damage, stopped the gift card sales service. The company will now proceed with compensating the victims.

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